Nyoju Private Limited is committed to ensuring customer satisfaction. Refunds may be
considered under the following circumstances:
• Unauthorized Transactions: If a user experiences unauthorized transactions on their account, they must report it to Nyoju Private Limited’s Customer Support within three days from the transaction date for investigation.
• Service Disruptions: In the event of service disruptions or failures that result in financial losses for the user, Nyoju Private Limited will assess and consider refunds on a case-by-case basis.
Users seeking a refund must follow the designated process:
• Contact Customer Support: Users must report refund requests promptly by contacting Nyoju Private Limited’s Customer Support through support@payjst.in , or +91-9761111646 / 47.
• Provide Necessary Information: To facilitate the investigation and processing of the refund, users may be required to provide relevant transaction details, supporting documents, and any other information requested by Nyoju Private Limited.
Refund decisions will be made at the sole discretion of Nyoju Private Limited after a thorough review of the circumstances surrounding the request. Users will be notified of the decision through the communication channels specified in their account.
Refunds, if approved, will be processed within 45 business days from the date of the refund approval notification. The actual time for the refund to reflect in the user’s account may vary based on the payment method and the user’s financial institution.
Nyoju Private Limited reserves the right to deny refund requests in cases where the user is found to be in violation of our Terms and Conditions.